Find answers to some of the frequently asked questions about Our Service.
SSL, which stands for Secure Sockets Layer, is a cyber-security protocol that digitally encrypts information sent from a browser to a server. SSL certificates are used to protect sensitive information like credit card numbers, usernames, passwords, email addresses, and more. A website with an SSL certificate is identified using a number of trust indicators, like "https" and the padlock icon in the browser bar, a site seal from a reputable Certificate Authority (CA), and a green bar that wraps around the URL on more premium certificates.
A Domain Validated (DV) SSL certificate is a quick and easy way to secure a domain, as the Certificate Authority (CA) issuing the certificate only requires verification that the recipient actually owns the domain they wish to cover. This verification process can typically be completed in a matter of minutes. However, these certificates offer little in the way of SSL recognition, so they are recommended for websites where visitor trust is not of high importance and information like usernames, passwords, or credit card information is not required.
256-bit encryption is a server configuration. This has nothing to do with the certificate itself, it is based on your server configuration. To learn this, you should seek information provided by your webhosting platform or operating system. They will inform you how to set this encryption strength up.
Your private key should always remain private. The only person that should see your private key is your hosting company, if they ask for it. However, do not delete your private key, as it is required for your certificate to work.
There are a few reasons why this might be the case. First, verify what email address you have chosen for the Doman Control Validation email (please note: this is different from the contact information provided during the generation process). If you need to change your DCV email, you can use any email on the Whois registration for that domain or one of the five following pre-approved alias email:
Admin@domain.com
Administrator@domain.com
Hostmaster@domain.com
Postmaster@domain.com
Webmaster@domain.com
Also, make sure to check the Spam or Junk Mail folder of your email provider.
If the common name needs to be changed, the only way to do so is by cancelling and reordering the certificate.
A CSR stands for Certificate Signing Request and is necessary for all SSL certificates in order to complete the generation process. A CSR is generated from your server.
Please consult official documentation for your server, operating system, or control panel. Most documentation can be found online through a simple Google search.
It is impossible to edit any fields once the CSR has been created. You will simply need to generate a new CSR with the correct details?
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